SkyCrown Casino Cookies Policy

At SkyCrown Casino, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookies Policy explains what cookies are, how we use them on the skycrown casino website, and what choices you have regarding their use. By continuing to browse and use our platform at skycrown.com, you consent to our use of cookies as described in this policy.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, tablet, or mobile phone — when you visit a website. They allow the website to recognise your device and remember certain information about your visit. At SkyCrown Casino, we use cookies to help us deliver a better and more personalised experience to every player who accesses our platform.

Cookies can be "session cookies" (which expire when you close your browser) or "persistent cookies" (which remain on your device for a set period of time or until you delete them). We may use both types on our platform, depending on the purpose they serve.

How We Use Cookies

We use cookies for a variety of purposes across our online casino platform. Whether you access us via desktop or mobile, our Sky Crown Casino site relies on cookies to function correctly and to improve your experience. Below we outline the main categories of cookies we use:

Strictly Necessary Cookies

These cookies are essential for the SkyCrown online casino to function properly. Without them, core features such as account login, secure sessions, and navigation would not work. These cookies do not collect any information that could be used for marketing purposes, and we cannot disable them without affecting your ability to use our services.

  • Session management and authentication for your skycrown casino login
  • Security features to protect your account and transactions
  • Load balancing to ensure stable access to our platform
  • Remembering items in your game queue or preferences within a session

Functional Cookies

Here at SkyCrown Casino, we use functional cookies to remember your preferences and settings, enhancing your overall experience on our platform. These cookies allow us to personalise content and remember choices you have made.

  • Remembering your preferred language (English, German, Italian, and others)
  • Storing your currency selection (EUR, AUD, CAD, NZD, and more)
  • Keeping track of your game preferences and recently played titles
  • Recognising whether you have previously logged in via the SkyCrown app or desktop

Performance and Analytics Cookies

Our SkyCrown Casino platform uses performance cookies to collect information about how visitors interact with our website. This data helps us understand which pages are most popular, where users encounter difficulties, and how we can improve the overall performance of sky crown online casino. All information collected by these cookies is aggregated and anonymised.

  • Tracking page views, session duration, and bounce rates
  • Identifying which games and features attract the most engagement
  • Monitoring technical errors and loading speeds
  • Analysing traffic from different regions, including SkyCrown Australia and other target markets

Marketing and Targeting Cookies

We may use marketing cookies to deliver relevant promotional content and advertisements. At Sky Crown Casino, we want to make sure that any promotional messages you see — whether related to our welcome bonus package, weekly promotions, or loyalty programme — are relevant and useful to you.

  • Tracking whether you have visited our site before and how you found us
  • Enabling personalised bonus offers, including details about our welcome pack up to €5,000 + 400 Free Spins
  • Measuring the effectiveness of our marketing campaigns
  • Sharing anonymised data with trusted advertising partners

Third-Party Cookies

In addition to our own cookies, we at SkyCrown Casino may also use third-party cookies provided by trusted partners. These include analytics providers, payment processors, and game software suppliers such as Pragmatic Play, NetEnt, Play'n GO, and others whose games are accessible on our platform. Third-party cookies are governed by the respective privacy policies of those providers, and we encourage you to review them independently.

We also integrate tools that support secure payment processing for methods including Visa, Mastercard, Skrill, Neteller, and various cryptocurrency options. These integrations may place functional cookies on your device to ensure transactions are completed correctly and securely.

Cookies and the SkyCrown App

If you access our platform via the SkyCrown casino app or a mobile browser, similar tracking technologies may be used in place of or alongside traditional cookies. This includes mobile identifiers, local storage, and session tokens that perform the same functions as cookies on a desktop. Our sky crown casino app is fully optimised for mobile use, and these technologies help ensure a seamless experience on any device.

Players using the skycrown casino app login process on Android and iOS devices should be aware that app-specific permissions may also affect how data is collected. We recommend reviewing the permissions requested during the skycrown casino app download process.

Your Cookie Choices and Controls

We respect your right to control how cookies are used on your device. You have several options for managing your cookie preferences when visiting sky crown casino online:

  • Browser settings: Most browsers allow you to refuse or delete cookies. Please consult your browser's help documentation to learn how to manage cookie settings.
  • Cookie consent tool: When you first visit our site, we present a cookie consent banner where you can accept or decline non-essential cookies.
  • Opt-out tools: For analytics and marketing cookies, you may opt out via third-party opt-out mechanisms such as the Google Analytics Opt-Out Browser Add-on or the Digital Advertising Alliance tools.

Please note that disabling certain cookies may affect the functionality of our platform. For example, disabling strictly necessary cookies may prevent you from completing the sky crown casino online login process or accessing your account securely.

Data Retention

We retain cookie data only for as long as necessary to fulfil the purposes outlined in this policy. Session cookies are deleted as soon as you close your browser, while persistent cookies remain on your device for defined periods — typically ranging from 30 days to 24 months depending on the type. You can delete cookies from your device at any time through your browser or device settings.

Legal Basis for Using Cookies

Our use of strictly necessary cookies is based on our legitimate interest in operating a functional and secure online casino platform. For all other cookie categories, we rely on your consent. SkyCrown Casino operates under the Tobique Gaming Commission licence (E-gaming licence No. 0000064) and is owned by Metlait SRL, registered in Costa Rica. We process data in accordance with applicable privacy and data protection legislation.

Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our business practices. Any updates will be posted on this page, and we encourage you to review this policy periodically. Continued use of the skycrown casino online platform following any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about our use of cookies or this policy, please do not hesitate to get in touch with our support team. We are available 24/7 via live chat on our website. You can also reach us by email at support@skycrown.com. Our team is happy to assist with any queries related to your privacy and data preferences when using our sky crown online casino platform.