SkyCrown Terms and Conditions

Welcome to SkyCrown. These Terms and Conditions govern your access to and use of our services available at skycrown.com. By registering an account, accessing our platform, or placing any bets, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety. Please read this document carefully before using the SkyCrown casino website. If you do not agree with any part of these terms, you must not use our services.

1. About Us

At SkyCrown, we operate under the name Metlait SRL, incorporated in Costa Rica under registration number 3-102-911867. We hold an E-gaming licence No. 0000064 issued by the Tobique Gaming Commission, which authorises us to offer online gambling services. Our SkyCrown online casino is committed to providing a fair, transparent, and responsible gaming environment for all eligible players.

2. Eligibility and Account Registration

To register and use our services at Sky Crown, you must meet the following conditions:

You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
You must be a resident of a country where online gambling is not prohibited by local law.
You must not reside in any of our restricted territories, including but not limited to the United Kingdom, United States, Netherlands, Germany (in specific cases), Russia, or Ukraine.
You must not have been previously excluded or banned from our platform.
You may only hold one active account on our SkyCrown casino website at any time.

When creating your account at SkyCrown Casino, you agree to provide accurate, complete, and truthful information. We reserve the right to verify your identity at any time. Failure to provide valid documentation during verification may result in account suspension or closure.

3. Account Security and Login

You are solely responsible for maintaining the confidentiality of your SkyCrown login credentials. We strongly recommend using a strong, unique password and enabling any additional security features we offer. You must notify us immediately at support@skycrown.com if you suspect any unauthorised access to your account.

We at SkyCrown Casino cannot be held liable for any losses resulting from unauthorised access caused by your failure to keep your credentials secure. The SkyCrown casino login process is designed to protect your account — please ensure you only access our platform through official channels at skycrown.com or via the official SkyCrown app.

4. Deposits and Withdrawals

4.1 Deposits

Our Sky Crown platform accepts a wide range of payment methods, including Visa, Mastercard, Maestro, Apple Pay, Bank Transfer, Skrill, Neteller, MuchBetter, MiFinity, Paysafecard, and various cryptocurrency options including BTC, ETH, LTC, USDT, XRP, and others. The minimum deposit amount is €20 (or equivalent in other accepted currencies, including crypto). We process all deposits promptly to ensure you can begin playing without delay.

4.2 Withdrawals

At SkyCrown, we offer withdrawals via Visa, Mastercard, Maestro, Bank Transfer, Skrill, MiFinity, and multiple cryptocurrencies. The minimum withdrawal amount is €20. The following limits apply to all withdrawal requests:

Daily withdrawal limit: €5,000
Weekly withdrawal limit: €10,000
Monthly withdrawal limit: €30,000
Per-transaction maximum: €4,000–€5,000
Progressive jackpot winnings are paid in full regardless of standard limits

Once your account is fully verified, we aim to process withdrawal requests within 10–15 minutes for most e-wallet and crypto methods. Bank transfers may take up to 3 business days. Please note that per our T&C, processing may take up to 72 hours in certain circumstances.

5. Bonuses and Promotions

We at SkyCrown Casino offer a generous welcome package of up to €5,000 plus 400 Free Spins across your first four deposits. The structure is as follows:

1st Deposit: 120% up to €500 + 125 Free Spins (code: SKYFUN)
2nd Deposit: 100% up to €1,000 + 75 Free Spins (code: ROYAL75)
3rd Deposit: 50% up to €1,000 + 50 Free Spins (code: NOBLE50)
4th Deposit: 150% up to €2,500 + 150 Free Spins (code: CROWN)

All bonuses are subject to a 40x wagering requirement unless otherwise stated. Beyond the welcome offer, our Sky Crown casino provides a range of ongoing promotions including Spin & Win Mondays, Midweek Magic Wednesdays, Friday Fiesta, Super Spin Saturdays, and a Huge Sunday Bonus. We also offer a 10% Weekly Sky Cashback and a 10% Weekly Live Cashback for eligible players.

5.1 Bonus Rules

Bonuses must be claimed within the specified timeframe stated in the promotion terms.
We reserve the right to modify, suspend, or cancel any promotion at any time.
Bonus funds cannot be withdrawn until wagering requirements are fully met.
Only one bonus may be active at any given time.
We may void bonuses and related winnings if we detect any abuse of our promotional offers.

6. Game Availability

Our SkyCrown online casino hosts over 7,000 games across multiple categories including slots, live casino, table games, jackpots, Bonus Buy titles, Drops & Wins events, and instant games. We partner with leading software providers such as Pragmatic Play, NetEnt, Play'n GO, Push Gaming, Big Time Gaming, BGaming, Booming, Belatra, and many others. Live casino options include blackjack, roulette, baccarat, and Dice Duel.

Please be aware that certain games may be unavailable in specific jurisdictions or may be excluded from bonus wagering. We do not guarantee the continuous availability of any particular game and reserve the right to remove titles from our library at any time.

7. Loyalty Programme and VIP

At Sky Crown, we reward loyal players through our Comp Points system featuring 10 levels. You earn 1 Comp Point for every €10 wagered on eligible games. Points can be converted to bonus funds as you progress through loyalty tiers. Additionally, our invitation-only VIP programme provides select players with a dedicated personal manager, prioritised payouts, exclusive bonuses including the Royal Spin Draw lottery, and access to WhatsApp VIP support.

8. Responsible Gaming

We are committed to promoting responsible gambling at SkyCrown. We provide a range of tools to help you manage your gaming activity, including deposit limits, session time limits, self-exclusion options, and reality checks. If you believe you may have a gambling problem, we encourage you to contact our support team at support@skycrown.com or reach out to independent organisations such as GamCare or BeGambleAware.

9. Prohibited Activities

When using our services, you agree not to engage in any of the following:

Providing false or misleading information during registration or verification
Using our platform from a restricted jurisdiction
Attempting to exploit software bugs, errors, or glitches
Using automated software, bots, or scripts to interact with our platform
Engaging in fraudulent chargebacks or payment disputes without legitimate cause
Colluding with other players or manipulating game outcomes
Opening multiple accounts on our SkyCrown casino platform

We reserve the right to immediately suspend or permanently close any account found to be in violation of these rules. Any winnings obtained through prohibited conduct will be voided.

10. Limitation of Liability

Our Sky Crown casino services are provided on an "as is" basis. While we strive to ensure uninterrupted access, we cannot guarantee that the platform will always be free from errors or downtime. We shall not be liable for any indirect, incidental, or consequential losses arising from your use of our services, including but not limited to technical failures, delays in payouts due to third-party payment processors, or temporary service unavailability.

11. Amendments to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. When we make material changes, we will notify you via email or through a notice on our SkyCrown Casino website. Your continued use of our platform following any such changes constitutes your acceptance of the updated terms. We recommend reviewing this page periodically to stay informed about our current policies.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws applicable under the licence issued by the Tobique Gaming Commission. Any disputes arising from your use of our Sky Crown online casino shall first be subject to good-faith resolution through our support team. If a resolution cannot be reached, disputes may be submitted to the relevant regulatory authority.

13. Contact Us

If you have any questions about these Terms and Conditions, please do not hesitate to get in touch with our team. At SkyCrown, we provide 24/7 live chat support, and you can also reach us by email at support@skycrown.com. We are here to help and committed to resolving any concerns you may have promptly and professionally.

Content updated: July 23, 2026